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The Complete STB Suite
The STB Suite is the industry’s most advanced and widely used testing and diagnostic software tool. In use world wide since 1992, the STB Suite encompasses every testing software tool that you need to test, troubleshoot, configure, and diagnose any single-ended, differential, SCSI 1, 2, 3, wide or narrow devices, Ultra II, Ultra3, FC, iSCSI, SATA, ATAPI, or SAS device! The STB Suite is the SCSI, iSCSI, FC, SATA, SAS testing software that virtually every Repair Depot, OEM, Disk and Tape Manufacturer, Integrator, 3rd party solution provider, Field Service and A/V solution provider uses at the Enterprise Level in the world. If you do peripheral testing for the professional market, you should be using The STB Suite. If your job is to screen Hard Disk Drives (HDDs) or Tape Drives (including Libraries or Juke boxes) that could possibly be bad, or are flagged as bad from a customer you want to look at the Disk Manufacturing/Screening Module or Tape Manufacturing/Screening Module included with The STB Suite. The Remote Manufacturing Engine (RME) allows you to run DMM sequences to remote computers with a simple interface for finding attached drives, and launching the tests. If your job is the write a custom SCSI, iSCSI,…
STB Suite
Developer Toolbox API (DTB)
The world’s most widely used SCSI diagnostic software product is now available in a reference library. The Developer Toolbox uses our proven interface to access SCSI, Fibre Channel, or ATAPI devices from Visual Basic or C++ running on 32 and 64 bit versions of Windows and Linux. This library can be integrated into all popular test and process development environments such as Visual Basic or Visual C++. Over 175 functions allow you to easily work with disk drives, tape drives, libraries, and any other SCSI/FC/ATAPI/SATA peripherals! With more tests and functions being added monthly, the Developer Toolbox is a solid and growing test development tool. In use at major manufacturers and integrators, the Developer Toolbox is the proven way to test peripheral storage devices FAST! The Developer Toolbox also includes its own stand-alone development environment, Scriptwriter Pro. Scriptwriter Pro is a Visual Basic for Applications compatible development environment that includes a debugger/editor, an interpreter/compiler, and a GUI design tool. Complete OLE-aware stand alone applications with graphical user interface can be quickly created with this tool. The Developer Toolbox The Developer Toolbox API is included with the STBsuite. This library bypasses the ASPI layer and works directly with the port driver.…
Disk Manufacturing & Screening Module (DMM)
SCSI Toolbox, LLC is proud to announce the Disk Manufacturing Module, joining a decade of real-world drive testing experience with input from hundreds of customers to bring the best new testing tool to the disk manufacturing and integration marketplace. The Disk Manufacturing Module is the easiest to use, most versatile, and fastest disk testing product on the market. A true multi-threaded, multiple host bus adapter, multi-drive screening and testing tool, the Disk Manufacturing Module allows you to: Confirm that the proper drives are in the subsystem Download new drive firmware if needed Set all mode pages to your standard Set block size and capacity Format Log and track all error information Run any type of test, or sequence of tests at full bus and device speeds Log all process activities, drive information, and any errors to an Access database All processes and test sequences are created from a graphical user interface – no programming or scripting is required! Time from installation to a complete test process can be as little as 5 minutes! Defining the Test Process Test processes are divided into three sections, Pre-test, Test, and Post-Test. Pre-Test The pre-test process allows your test to screen the attached drives by the following…
Automated Manufacturing Engine (AME)
Linux DME (Disk Manufacturing Engine)
Tape Manufacturing & Screening Module (TMM)
SCSI Toolbox LLC is proud to announce the Tape Manufacturing Module addition to the SCSItoolbox, joining a decade of real-world tape drive testing experience with input from hundreds of customers to bring the best new testing tool to the tape manufacturing and integration marketplace. The Tape Manufacturing Module is the easiest to use, most versatile, and fastest tape testing product on the market. A true multi-threaded, multiple host bus adapter, multi-drive screening and testing tool, the Tape Manufacturing Module allows you to: confirm that the proper drives are in the subsystem download new drive firmware if needed set compression on or off log and track all error information run any type of test, or sequence of tests at full bus and device speeds run ANY external program as a part of the test sequence log all process activities, drive information, and any errors to an Access database create an individual text log file for each device tested All processes and test sequences are created from a graphical user interface – no programming or scripting is required! Time from installation to a complete test process can be as little as 5 minutes! Defining the Test Process Test processes are divided into three sections,…
Bus Analyzer Module (BAM)
BAM is an software bus analyzer that can capture, display, and analyze trace data from any peripheral bus, including SCSI, Fibre Channel, IDE, ATA, SATA, and SAS. BAM offers complete versatility as far as choice of phases that are captured and displayed, capture modes to minimize I/O impact, buffer size and capture size, and device(s) to capture trace data from. Protocol Support SCSI (All interfaces – single-ended, differential, SCSI 1, 2, 3, wide or narrow devices, Ultra II, Ultra3) Fibre Channel (FCAL) Magneto Optical (MO) Serial Attached SCSI (SAS) iSCSI Serial ATA (SATA) ATAPI Pricing The Bus Analyzer Module is included* with the STB Suite. – For quantity discounts contact STB Sales – All pricing US Dollars *Enabled to run with the USB Hardware (HWK) Dongle provided with the STB Suite purchase
Utilities
Command Probability Sequencer
CDB Sequencer
Bus Reset Tool
STB MFG Suite
Automated Manufacturing Engine (AME)
Linux DME (Disk Manufacturing Engine)
Maintenance and Support
Performa is the maintenance and support program that SCSI Toolbox offers for the STB Suite. We offer Performa to our customers to make sure you have the most up-to-date testing solution available on the market and have access to technical support. Members of the Performa program receive the following benefits: Latest CD of the SCSItoolbox (Version 8.4.0) shipped for use with your existing STB Hardware key license Access to all product updates (Emailed Quarterly to the Technical Contact)* for one year from purchase date New tests, new interface support, new commands, major upgrade or incremental change GoToMeeting™ training session tailored for your business needs Access to technical support and engineering staff via support@scsitoolbox.com Monday through Friday 8AM – 5PM Mountain Standard Time Response time guaranteed within 24 hours (Typical response time 4 hours or less) 8 hours of technical support Products included with upgrade: STB Suite (Version 8.4.0) Developer Toolbox Disk Manufacturing Module Tape Manufacturing Module Bus Analyzer Module All modules are now included! Your Performa purchase now includes the following: STB Suite (Version 8.4.0) – The industry’s most advanced and widely used testing suite. In use world-wide since 1992, the SCSItoolbox encompasses every tool that you need to test, troubleshoot, configure,…
Support
Contact Support
STB is dedicated to improving Customer Service and our products through the input and feedback we get from our customers. If you are a current Performa Customer and are having problems with the a STB product please take a minute to fill out form here so we can assist you promptly. You might find your answer in our Frequently Asked Questions (FAQ’s), if not, please contact us by completing the form below. [contact-form 2 "Support Request"] If you need immediate technical support please call: [1] (303) 972-2072 For Sales please call: [1] (720) 249-2641
Maintenance and Support
Frequently Asked Questions
Virtual Training Center
The Virtual Training Center has been created to show you how to do the things you have asked Dr. SCSI. If there is a training video you would like to see, please submit your suggestion using our contact page. Please note there will be more training videos added in the coming months, so please check back with us frequently. Category Question/Topic Video Tutorial Answer (WMV format and SWF) General Overview of the SCSItoolbox Suite STBQuickTour.wmv How do I use DMM to call External Programs? In particular do you have native SATA Command Compliance testing? (NEW) DMM-ExternalProgram.wmv How do I install STB Suite version 8.0? STBv8Install.wmv How do I download firmware to a SATA drive using DMM (Disk Manufacturing Module)? DMM-SATA-FWDL.wmv How do I access the command compliance funcationality build into the STB Suite for SCSI devices? SCSICC.wmv How do I setup a DMM (Disk Manufacturing Module) sequence test from the SCSItoolbox GUI? DMM-Introduction.swf How can I send user defined ATA CDB’s using the SCSItoolbox Suite DMM? DMM-ATAUserDefinedCDB.swf How can I send user defined SCSI CDB’s using the SCSItoolbox Suite DMM? DMM-UserDefinedSCSI.swf How can I issue a SCSI CDB or group of CDBs (legal or illegal, and Vendor unique) to…
Sample Code
The STB Suite Sample code resource has been created to allow free distribution of custom scripts that we have written, you have written, and to create a resource pool for you to draw upon to help you rapidly develop test solutions with our API’s, SDK’s, and the STB Suite modules. Please note any of the Scripts downloaded here are for SCSI Toolbox products including the Developer Toolbox, Disk Manufacturing & Screening Module (DMM), and the Tape Manufacturing & Screening Module (TMM). Please follow any specific instructions for using a particular script. To obtain a license of the STB Suite to use the scripts provided please purchase a license here. ScriptWriter Pro (SWP) Category File Name Brief Description Disk Tests diskread.zip This example illustrates using the SCSIDiskRead function to read consecutive blocks from a disk drive. If the read command fails the SCSIViewSense function is used to retrieve and display the sense data which describes the failure. disktest.zip This is a complex example which uses a graphical interface that was generated with the “dlgdsn.exe” program.The GUI allows the user to enter a host bus adapter number and a SCSI Target number. When the ‘Scan Target’ button is pressed an INQUIRY is issued and…
Release Notes
SCSItoolbox Suite version 8.4 Release Notes Manufacturing Module (DMM) Additional Features & Tests Lower memory footprint (DTB now allocates the minimal amount of memory to perform the test) Support for drives that are > 2TB Support for specifying a user-defined timeout for commands for all tests New access method CPAM added Write/Read test now correct for drives > 2TB Save Log Page test Access database error fixed Save Log Page test fix bug which overflows certain large log page/parameter pairs Pre-Test action, P & G List test step, and test thresholds Work-around for certain SAS drives which should fail the 10-byte READ DEFECT DATA CDB when the defect list is over a certain size but in fact do not fail the command ATI (Adjacent Track Interference) Test updated to work correctly with SATA disk drives More detailed system information added to DMM log files Pre-Test Action PList and GList screening updated to accommodate drives with very large defect lists and drives which fail the 10-byte READ DEFECT CDB PList & GList test steps updated to accommodate drives with very large defect lists and drives which fail the 10-byte READ DEFECT CDB Advanced Options page now has a new area where…
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We appreciate the opportunity to schedule a Live Online Meeting with you and your team to talk and show you more about the STB Suite and how it can fit your testing needs. Please complete the form below to schedule your live web meeting with the STB Suite team. Specify your desired one hour window for the day you request the meeting in the details field. [booking nummonths=2]Please note STB business hours are 8AM – 5PM MST M-F except on major Holidays.
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Pricing
STB Price Chart Part Product / Description Price Quantity Discount STB/COM STB Suite (STB, DTB, DMM, TMM, & BAM) 4995 Call STB/LIC STB Suite – One Year Lease 2495 N/A Performa® Pricing – Technical Support & Upgrades Part Product / Description Price Quantity Discount STB/MNT1 One Year of Technical Support and Upgrades for the STB Suite – License actively covered by Performa 995 N/A STB/MNT2 One Year of Technical Support and Upgrades for the STB Suite – License less than one year out of Performa 1995 N/A STB/MNT3 One Year of Technical Support and Upgrades for the STB Suite – License more than one year out of Performa 2995 N/A All Performa pricing is per license. Multiple licenses per company/department must be maintained simultaneously. Buy the STB Suite or Performa® Now All Pricing USD 15% restocking fee for unused returned products with 30 days of purchase. Prices subject to change without notice. Ordering Options Online here: https://stbsuite.com/stb/buy/ Call Sales: 720.249.2641 Complete Order Form: OrderForm.doc (Word) OrderForm.pdf (PDF) Fax it to 480.802.1217 or email it to sales@scsitoolbox.com Have questions? Please contact us.
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International Resellers
For UK and Ireland: Andy Piper TAP Systems Ltd, Cedar House, Cedar Lane, FRIMLEY, GU16 7HZ. Telephone: (44) 01276 21122 Telephone: (44) 07836 594722 Fax: (44) 0870 0520118 Web: www.tapsystems.com Email: andy@tapsystems.com Japanese language Web page and distributor: Shigehiro Kinoshita Electoro Design Corporation EDC 169-2 Nakane Noda Chiba 2780031 Japan Tel: 81-4-7123-9511 Fax: 81-4-7123-9513 Web: http://www.edco.jp Email: skinoshita@edco.jp For Germany: Extend Computer-Peripherie GmbH Mr. Friedhelm Schmidt Badstrae 14 D-74072 Heilbronn Germany Web: www.extend.de Email: fschmidt@extend.de Tel.: +49-7131-38610-0 Fax: +49-7131-38610-99
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Products
Automated Manufacturing Engine (AME)
Custom End-User and OEM Tools
Disk Manufacturing Engine (DME)
Introduction to the Disk Manufacturing Engine (DME)
End User Tools
OEM and Custom Tools
STB Manufacturing Suite
STB MFG Suite FAQ’s
Using AME to purge mixed Drive Types
The Complete STB Suite
Correctable disk errors and Audio/Video applications
Getting Started Guide – SSD Manufacturing
Manufacturing Solutions
NVMe support coming to the STB Suite
Reselling Drives using the STB Suite
The role of SCSI diagnostic tools in the iSCSI environment
Unlimited Full Speed HDD and SSD purging
Utilities
Bus Reset Tool
Command Probability Sequencer
Command Descriptor Block (CDB) Sequencer
Command Probability Sequencer Application – Part 1
Command Probability Sequencer Application – Part 2
Map WORM Utility
MapWORM Utility
Updated Build-Run Script
Developer Toolbox API (DTB)
Bus Analyzer Module functions in Developer Toolbox (DTB) API
Developer Toolbox (DTB) API – Getting Started
Top 10 Developer Toolbox (DTB) APIs
Disk Manufacturing & Screening Module (DMM)
Build/Run Sequences in STB Suite
Custom Reports for DMM
Disk Manufacturing & Screening Module (DMM) – File Server Test
Disk Manufacturing & Screening Module (DMM) Quick Tests
DMM – Skip Y by Time
DMM Advanced Options
DMM Disk Purge
DMM Log Information
DMM Stop-On-Error Options
DMM Test List
DMM Test Time Prediction
Extending Disk Manufacturing Module – Measuring Seek time in DMM
External Program in DMM
External Tests from DMM – SATA Self Test
HDD, SSD and SSS – DMM WRITE SAME Test Step
Introduction to Disk Manufacturing Module (DMM)
Issuing a SATA SMART Self-Test via DMM External Program
Linux DME (Disk Manufacturing Engine)
Multi-Stream Workers in DMM
SATA SET FEATURES using Disk Manufacturing Module (DMM)
SSD and SSS Preconditioning Test in DMM
STB Suite – Running SATA SMART Self Tests
Tape Manufacturing & Screening Module (TMM)
Bus Analyzer Module (BAM)
BAM – Bus Analyzer Module – Filtering
BAM – Bus Analyzer Module – Real World Use
BAM – In the Scripting Environment
BAM Quick Start Guide
BAM to uncover a problem
Bus Analyzer Module (BAM) in action
Importing BAM traces into Excel
Measuring Queue Depth with BAM
Maintenance and Support
NVMe Testing Interest
Performa Customer – Wish List
Performa Customer Feedback
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16-Bay 2.5” SAS/SATA Drive Enclosure
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Frequently Asked Questions
Can I change HDD/SSD block sizes?
Can I download firmware to my SATA drives?
Can I generate “broken” protocol?
Can I issue any SATA/ATA task register command?
Can I modify an existing test sequence so I don’t have to start over from scratch?
Can I read the firmware out of one drive and then reload it into other drives?
Can I read the SMART data off of my ATA Drive using the SCSItoolbox?
Can I reset the G List on my drive? If my G-List is corrupt can it be fixed?
Can I specify protocol type of commands to specify data I/O methods such as DMA, PIO, DMA QUEUED?
Can I upgrade to the latest version of the STB Suite?
Can SCSI toolbox read and interpret the MAM on LTO tape technology?
Can STB help with our “in-house” testing solution?
Can the STB Suite DOD Purge drives across a network?
Can the STB Suite DOD purge drives which are attached to a RAID?
Can you tell me how to test if vibration in my enclosure could be causing problems?
Does STB provide firmware files to its customers?
Does the SCSItoolbox support Windows 2003 or more specifically Microsoft’s new StorPort driver?
Does the SCSItoolbox work with Fibre Channel (FC) Tape drives?
Does the STB Suite accomplish DOD purging?
Does the STB Suite implement command queuing?
Does the STB Suite require a specific block size?
Does the STB Suite support SATA SECURE/SECURITY ERASE?
Does the STB Suite use the SECURITY ERASE command to purge SATA drives?
During the install of SCSItoolbox I’m getting the message ‘A previous version of SCSItoolbox was found – you must remove this version first. SCSItoolbox install will exit’. I have already removed the previous version thru the Control Panel – what do I do now?
How are errors dealt with during testing?
How can I issue at Bus Reset using the SCSItoolbox Suite?
How can I tell if my testing software is sending the commands I think it is to my devices?
How long will it take to purge my drive?
How much per drive does it cost to purge data with the STB Suite?
I am trying to move media in a jukebox, but it tells me I can only move media from mail-slot.
I have a brand xyz SATA add-in card – can I use that for SATA testing with the STB Suite?
I have a test sequence which I loop to run for 48 hours. If any drive(s) fails at any time I want to no longer test the failed drive on subsequent loops.
I need to set the Mode Pages on a batch of drives to certain settings, then test, then return the Mode Pages all to their factor default values.
I recently noticed that there are SATA drives available which have 4,096 (4K) byte block size. Will the STB Suite work with these new drives?
I started some FORMATs running, and after about three hours the formats all failed.
I successfully installed the STB Suite version 8, but now when I try to use BAM I get the error message “HASP Not Found (-129) – why?
I used the Toolbox years ago – it looks similar today – what has changed?
I’m looking for your DOD (Department of Defense) certified product the SCSI Data Scrubber, do you still offer that product?
If I call into your support will I get to talk to someone that actually works on the product?
Is it possible for me to download the firmware from my HDD or Tape Drive and upload that firmware code to another drive?
Is it possible to asynchronously fail a device while testing is undergoing in DMM?
Is it possible to asynchronously log information to a device’s DMM logfile?
Is there a faster way to execute a DoD 5220/NIST disk purge?
Is there any way to write less than the entire drive but still remove any partition, FAT, or RAID volume information?
I’ve been looking at some other 3rd party testing tools, how do they compare to yours?
Some of your competitors seem to offer the same tests as you do – who’s is better?
STB Help menu error message
We have an in-house group providing our testing solution, why should I switch to use the SCSItoolbox?
We need the ability to change a WWNN/WWPN on a LTO drive. Do you offer this tool?
We’ve been getting RMA’s from end users buying SATA drives saying they have “bad sectors.” I don’t know what test they use to determine this, but they pass a DST and SMART test when I plug them in.
What are the most common installation errors reported by customers doing an upgrade or an install
What happens if I have lost or had my hardware key (dongle) stolen? Can SCSI Toolbox just sent me a new key, or can I buy just the hardware key?
What hardware do I need to use the STB Suite for testing SATA drives?
What information is in the STB Suite logs?
What is DOD purging?
What is the difference between a Site/Lab and Corporate license?
What is the difference between using a format command and doing a sequential write test
What OS and HBA do you recommend I use with the STB Suite?
What support is included with the STB Suite?
What types of logs does STB Suite generate?
What’s the history of “Dr. SCSI” and what about Oct 21, 2015?
Why do I need a SAS HBA, I will be testing SATA drives?
Why don’t I see any devices to test with the STB Suite?
Release Notes
10.0
10.1
10.2
10.4
2.1
2.2
2.3
2.4
2.5
2.6
2.7
3.8
3.9
4.0
4.1
4.2
5.0
5.1
5.2
5.3
6.0
6.0.10
6.0.12
6.0.5
6.1
6.1.1
6.1.2
7.0
7.1
7.2
8.0
8.1
8.2
8.3
8.4
8.5
8.6
8.7
8.7 Release Notes with Screenshots
8.7.1
8.8
8.8 Release Notes with Screenshots
9.0
9.0 Release Notes with Screenshots
9.1
9.2
9.3
9.3.1
Sample Code
System Requirements
Virtual Training Center
32-byte CDBs and PI Functions
8-Drive Trayless SAS/SATA Enclosure
Always run “as Administrator”
ATA Command Compliance Testing
ATA Drive Confidence Test
ATA Drive Confidence Test 1 (Quick QC)
ATA Drive Confidence Test 2 (Long Test)
ATA Task Register Commands
ATA/SATA Task Register Commands
Audio and Video (AV) HDD Optimization
Avoid Testing Downtime
Background Scan Operations
Background Scans
Build/Run Test Sequences using STB Suite
Comparing different devices response to CDBs
Cyclic Permutation Access Method – CPAM
Data Recovery using the STB Suite
Defining CDB’s for the SCSI Compliance test
DEP settings with Server Operating Systems
Disk Drive Health Issues
Disk Drive Troubleshooting 101
Downsizing SATA drives
Drive Information – Log Pages & Sense Data
Dual Port testing for SAS and FC Devices
Enabling SATA Feature Sets – SMART
HDD/SSD POH Power-On Hours in STB Suite
How to manipulate your tape drive
Industry Standard SATA Test
Introduction to Command Queuing
Introduction to SATA SMART Logs
Introduction to STB Suite Buffer Functions
Introduction to the Command Probability Sequencer
iSCSI – How to connect to a iSCSI Device
Issuing ATA Commands
Landmark SCSI Certify
Log Page Information
MAM Cartridge
Mark blocks as bad on SAS Drives
New Database Logging Options in 9.2
New Test by Time or Percent – SkipY
NT STATUS ERRORS
NVME GET FEATURES: NUMBER of QUEUES
NVME SMART Log Page Display
Our History in the World of Disk Purge
Overlaying data pattern with “time”
Power-On Hours rollover
Restoring Full Drive Capacity on SAS, SCSI and FC HDDs
Restoring Full HDD/SSD Capacity
SATA 101 – Part 1
SATA 101 – Part 2 Drive Behavior
SATA Disk Drive Errors
SATA Firmware Download
SATA SECURE ERASE command
SATA SMART
SATA View & Set Features function
SATA/SCSI Compliance Testing Options (Visual)
Scan and Zero SATA Drives with STB Suite
Schedule Live Training
SCSI Compliance Testing Revisited
SCSI SAS FC and SATA Power on Self Test
Sore Fingers – “Duh” moment
SSD-Specific functionality in STB Suite
Start/Stop Cycle Count on SCSI, SAS or Fibre Channel HDD
STB Easy Command Compliance
STB Suite – Using SAT
STB Suite and IOMeter
Technical Documentation
Test System Checkout
Test System Datapath Maintenance
Testing ATA and SATA Drives
Testing New Technologies
Upgrade to 12G HDD/SSD Testing
Using BAM in your program
Using BAM to uncover a difficult error
Visually Comparing Drive Performance
What are you testing – Drives, Enclosures (JBOD/RAID), HBA’s, or cables
What is involved in testing ATA and SATA Drives?
Write Cache – Things are too slow. Finding and Fixing Log Jams
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The Complete STB Suite
STB Suite
Developer Toolbox API (DTB)
Disk Manufacturing & Screening Module (DMM)
Automated Manufacturing Engine (AME)
Linux DME (Disk Manufacturing Engine)
Tape Manufacturing & Screening Module (TMM)
Bus Analyzer Module (BAM)
Utilities
Command Probability Sequencer
CDB Sequencer
Bus Reset Tool
STB MFG Suite
Automated Manufacturing Engine (AME)
Linux DME (Disk Manufacturing Engine)
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Maintenance and Support
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Sample Code
Release Notes
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10.4
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10.4
Performance and stability improvements.